Terms and Conditions

 

These Terms and Conditions apply to the provision of courses offered and funded by Galway Executive Skillnet. By booking a course you are agreeing to accept the Terms and Conditions outlined below.

 

Please read these Terms and Conditions carefully

 

Changes to these Terms & Conditions   

Galway Executive Skillnet reserve the right to change these Terms and Conditions at any time.  Upon posting to the Site, any changes are effective immediately.

 

Course Fees      

Unless specified, the course fee covers all charges including documentation, administration, certification and moderation.

 

Payment 

Payments can be made online through one of the following payment methods: Visa, MasterCard and Laser.

 

Individual Bookings: To secure your place on a course, full payment must be made at the time of booking. Payment can be made by either Credit Card, Electronic Fund Transfer or Cheque. Cash payments are not acceptable. Only full payment secures a place on the course.

Company Bookings: An invoice will be sent to your organisation at the time of booking and full payment is required within a minimum of 14 days prior to the start of the course. For bookings made within 2 weeks of the course start date, full payment must be made by credit card or electronic bank transfer to confirm the booking.

 

Issue of course certification

Course certificates will be issued after the course is completed and once full payment of the course is received. 

 

Cancellation and Refund Policy      

Course Cancellation

If you need to cancel your booking you may do so provided that you notify Galway Executive Skillnet in writing adhering to the guidelines below;

  1. A full refund will be given for cancellations made in excess of 10 working days before the course start date. Galway Executive Skillnet must be notified of any cancellations by e-mail.
  2. Cancellations made within 10 working days will not be eligible for a refund.
  3. No refund will be made to delegates who fail to attend classes or who do not complete the course.

 

Course Transfers/Change of Date

Companies and individuals may substitute participants prior to the start of the course without additional payment. Course transfer or change of date requires that notification by e-mail is received by Galway Executive Skillnet more than 5 working days prior to the course commencement date.

Disclaimer: Galway Executive Skillnet reserves the right to cancel or re-schedule any course at any time. In the unlikely event of cancellation, fees will be refunded. Galway Executive Skillnet also reserves the right to re-schedule the start dates of all courses and, if necessary, to vary the content. Except where expressly stated, all fees are non-refundable. While every effort has been made to ensure the accuracy of the information on the website, it may be subject to later alteration or amendment in the light of policy changes, course updates or other constraints.

 

Complaints     

In the event you are not satisfied with any aspect of your purchase please contact us in writing stating in what respects you are not satisfied and where you feel the content did not match the published contents as displayed on our website.

 

Contact Us      

If you have any questions or queries please contact us using the details below and provide your name, address and telephone number and details of the training module which you have booked.

 

Galway Executive Skillnet

091 546700

info@galwayexecutiveskillnet.com

 

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Privacy Policy

 

This information provided in this registration form is used by Skillnet Ireland and Galway Executive Skillnet to collect information relating to participants on training programmes partially or fully-funded by Skillnet Ireland from the National Training Fund through the Department of Education and Skills (DES). Skillnet Ireland is mandated by the DES to monitor and evaluate training programmes and to ensure that funds are being used appropriately.

 

Skillnet Ireland and Galway Executive Skillnet will comply with all applicable Data Protection Legislation in the processing of the information and personal data provided by you in this Form.

 

We use your personal data for the following purposes:

  1. Delivering Skillnet Ireland training programmes via the Learning Network.
  2. Monitoring the training programmes of the Learning Network. Skillnet Ireland is required by the DES to perform compliance reviews, evaluations of the training programmes, quality assurance and to verify attendance at training. You may be contacted either by telephone or email for these purposes.
  3. For the purposes of providing aggregated statistical information to the DES to help inform national policy in relation to skills.

 

You may be contacted by third parties, contracted by Skillnet Ireland to perform monitoring and evaluation activities for these specific purposes only.

 

What basis do we rely on to process your personal data?

 

Skillnet Ireland relies on the legal basis of necessary legitimate interests to process your personal data. Further information on this can be found in the Skillnet Ireland Trainee Privacy Statement.

 

https://www.skillnetireland.ie/data-protection/skillnet-ireland-trainee-privacy-statement/

 

Galway Executive Skillnet relies on the legal basis of necessary legitimate interests to process your personal data. Further information on this can be found in Galway Executive Skillnet's Privacy Statement.

 

https://galwayexecutiveskillnet.com/privacy-policy/

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